Last updated: 2026-02-26
1. Information We Collect
We collect various types of information in order to provide and improve our services to you:
- Personal Data: This may include your name, email address, and any other information you provide when you register or interact with our site.
- Usage Data: We collect information on how the site is accessed and used, including your IP address, browser type, and pages visited.
- Cookies: We use cookies and similar tracking technologies to monitor activity on our site and store certain information. For more details, please refer to our Cookie Policy at thetwistedhop.co.nz/cookie-policy/.
2. How We Use Information
Your information is used in the following ways:
- To provide and maintain our services.
- To analyze usage and improve our website.
- To personalize your experience on our site.
- To communicate with you, including sending updates and promotional materials.
- To comply with legal obligations.
3. Legal Bases
We process your information based on the following legal bases:
- Consent: Where you have given us explicit permission to process your data.
- Contract: To fulfill our contractual obligations to you.
- Legitimate Interests: To pursue our legitimate interests, provided that your rights do not override those interests.
- Legal Obligation: To comply with applicable laws and regulations.
4. Sharing with Third Parties
We may share your information with third parties in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our services, such as payment processors and hosting providers.
- Analytics: We may use third-party services like Google Analytics to monitor and analyze the use of our site. Please refer to their privacy policy for more information.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. For more information, please see our Cookie Policy at thetwistedhop.co.nz/cookie-policy/.
6. International Transfers
If you are accessing our site from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand where our servers are located. By using our services, you consent to the transfer of your information to New Zealand.
7. Data Retention & Security Measures
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
8. User Rights & Choices
You have certain rights regarding your personal information, including:
- The right to access, update, or delete the information we have on you.
- The right to object to or restrict our processing of your personal data.
- The right to data portability.
If you are a resident of the European Economic Area or California, you may have additional rights under GDPR or CCPA/CPRA.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us at [email protected].